Grand reopening, now taking pre-orders: 20% off everything until Wednesday 4 November, 17:00
Order now and secure your cuts. The first orders ship on Wednesday 4 November with SEUR Frío (refrigerated courier) and arrive the next day (Balearic Islands: two days).
On orders over €129: free delivery and a free tray of 4 criollo sausages.
Meat delivery in Spain · one chilled dispatch a week
Delivery, how to order and what happens if something goes wrong
If you have never had fresh meat delivered in Spain and are wondering how it can possibly arrive cold, this page walks you through it. Order by Wednesday at 17:00. We cut and vacuum-pack that week’s orders, ship them the same Wednesday with a refrigerated courier, and you receive them on Thursday before 13:00 anywhere on the Spanish mainland, or on Friday in the Balearic Islands. Mainland delivery costs €9.90 and is free over €129.
How to order, step by step Our guarantee
- SEUR Frío, 2–8 °C all the way
- Mainland Spain, Portugal and the Balearic Islands
- Replacement or refund if anything arrives wrong
Where we deliver, when and for how much
| Destination | Delivery cost | When it arrives |
|---|---|---|
| Mainland Spain (every province, including Costa del Sol, Costa Blanca, Murcia, Madrid, Barcelona and the north) | €9.90 · free over €129 | Thursday before 13:00 |
| Mainland Portugal | €9 | Ships on Wednesday; transit can take longer. We confirm the estimated date with your order. |
| Balearic Islands (Mallorca, Menorca, Ibiza, Formentera) | €30 · the free-delivery threshold applies to the mainland only | Friday: refrigerated transport to the islands takes 48 hours |
| Canary Islands, Ceuta, Melilla | Not available at the moment. The checkout will not accept these addresses. Message us on WhatsApp and we will tell you when that changes. | |
Why only once a week
Because it keeps the chain short. The meat is cut and packed for that Wednesday’s dispatch, travels overnight between 2 and 8 °C, and is in your fridge on Thursday. And if a Thursday delivery fails, Friday is still there for a second attempt: a parcel never spends a weekend in a depot.
| If you order… | It leaves us | You receive it |
|---|---|---|
| Up to Wednesday 17:00 (Spanish mainland time) | That same Wednesday | Thursday, before 13:00 (Balearic Islands: Friday) |
| After Wednesday 17:00 | The following Wednesday | The following Thursday, before 13:00 (Balearic Islands: Friday) |
When your parcel leaves you receive an e-mail with the SEUR tracking number. If a public holiday falls on the Wednesday or the Thursday, at our end or yours, we move the dispatch so the cold chain is not broken and we tell you beforehand; if the new date does not suit you, you can cancel for a full refund.
Reopening and pre-orders
The shop reopens on Thursday 5 November 2026. Until Wednesday 4 November at 17:00 you can pre-order with 20% off everything, applied in the basket. Pre-orders ship on Wednesday 4 November and arrive on Thursday 5 (Friday 6 in the Balearic Islands). If you need the meat earlier than that, please wait to order.
Receiving the parcel
- Be in on Thursday morning (Friday in the Balearic Islands), or give an address where someone will be: a workplace, a neighbour, a friend.
- If the box arrives visibly damaged, open or wet, write it on the courier’s delivery note («se acepta con reservas: caja dañada») and take a photo before opening it.
- Put everything in the fridge straight away. Each pack carries its use-by date. Anything you will not eat before that date can go in the freezer the day it arrives.
- Vacuum-packed meat looks darker and has a slight smell when you open the pack. Both go away after ten minutes in the air. That is normal and not a fault.
How to order, step by step
These guide pages are in English, and you do not need to read Spanish to order from us. The basket and the checkout appear in English when you arrive from these pages. The Spanish product pages and the e-mails you will receive are in Spanish, which is normal for a shop in Spain and nothing to worry about: the Spanish words are given below in case you see them, and this is every step, translated.
- Add to the basketOn the English pages the button says Add to basket. On a Spanish product page it says «Añadir al carrito». Cuts sold by weight ask you to pick an option first («Elige una opción»).
- Open the basket: «Carrito»Top right of every page. Change quantities («Cantidad») or remove a line with the ×. During the pre-order period the 20% discount appears here as a line. Then press «Finalizar compra» (go to checkout).
- Fill in your details: «Detalles de facturación»You can order as a guest. The fields are: Nombre (first name), Apellidos (surname), País / Región (country), Dirección de la calle (street and number), Piso, puerta, escalera (flat, door, staircase; optional), Código postal (postcode), Localidad (town), Provincia (province; it fills in from the postcode), Teléfono (phone: the courier uses it) and Correo electrónico (e-mail).
- A different delivery addressTick «¿Enviar a una dirección diferente?» to send the parcel somewhere other than your billing address. «Notas del pedido» is a free-text box for the courier: gate codes, urbanisation name, “ring the bar next door”.
- Check the summary: «Tu pedido»Products, Subtotal, Envío (delivery cost), Entrega (the delivery date) and Total, VAT included.
- Accept the terms and payTick the box that says you have read the terms and conditions («He leído y estoy de acuerdo con los términos y condiciones»), enter your card in the Stripe form and press «Pagar pedido». That button places the order with an obligation to pay. Your bank may ask you to confirm in its app.
- ConfirmationYou receive a confirmation e-mail in Spanish with the full order, and a second one with the tracking number when the parcel leaves.
Stuck on a step? Send us a screenshot on WhatsApp and write in English. We answer in writing.
Our guarantee
The parcel travels at our risk until you, or the person you named, receive it. If something arrives wrong, it is our problem and not yours.
| What happened | What we do |
|---|---|
| A pack has lost its vacuum or arrives torn | We replace that item or refund it. You choose. |
| The box arrives warm | We replace or refund the whole order, including delivery. |
| Something is missing or is not what you ordered | We send it on the next dispatch or refund it. |
| An item sells out after you ordered | We offer you an alternative; if you do not want it, we refund that item. |
| You want to cancel before dispatch | If the order has not yet been prepared for Wednesday, we cancel it and refund it in full. |
How to tell us: within 24 hours of delivery, by WhatsApp to +34 695 34 63 29, with your order number and two or three photos (the product, its label and the box). Do not eat anything you doubt and do not send it back; if we ever need it collected, we pay for the collection. Refunds go to the card you paid with, without delay and within 14 days at most. The 24-hour window is there so we can act quickly; it does not limit the legal guarantee that Spanish consumer law gives you.
The small print, in plain English
- Language of the contract
- Spanish. The order e-mails, labels and terms of sale are in Spanish, and the Spanish version is the one that binds both of us; the English basket and checkout are a courtesy translation. This page is a courtesy summary; if it ever differs from the Spanish terms of sale, the Spanish text prevails.
- No returns on fresh food
- Fresh and frozen meat is perishable and is delivered in sealed packs, so the 14-day right of withdrawal that applies to most online purchases does not apply here (article 103, letters d and e, of the Spanish Consumer Protection Act). This does not affect the guarantee above: meat that arrives in bad condition is always replaced or refunded.
- Prices
- In euros, VAT included. Delivery is shown separately before you pay. No card surcharge.
- Payment
- By card through Stripe Payments Europe, with strong customer authentication. We never see or store your full card number.
- Labels
- Product labels are in Spanish, as the law requires for food sold in Spain. Each carries the name of the cut, origin, batch and use-by date (fecha de caducidad).
- Who you are buying from
- Carnes Campo Natura, S.L. · Tax ID (CIF) B10695880 · C/ Horizonte, 7, 41927 Mairena del Aljarafe, Seville · Seville Companies Register, volume 7227, folio 172, sheet SE-134753.
- Complaints
- We answer within one month at most. Official complaint forms of the Junta de Andalucía are available on request, and you can also go to your local consumer office (OMIC). If you live in another EU country you keep the protection of the mandatory rules of your country of residence.
What most people put in a first order
A first box usually mixes one centrepiece, a couple of steaks and something for the barbecue. Every card shows the live price; orders over €129 travel free on the mainland.
Chuletón (bone-in rib steak), retinto cow, approx. 1 kg
Chuletón de vaca retinta, 1 kg aprox.63,90€ VAT incl.Add to basket2 retinto cow entrecôte steaks, 650 g
2 entrecots de vaca retinta, 650 g34,90€ VAT incl.Add to basketWhole fillet (tenderloin), retinto yearling beef
Solomillo de añojo retinto Price range: 47,90€ through 50,50€ VAT incl.Choose weightWhole picanha (rump cap), 100% retinto, 1.5–2 kg
Picanha 100% Retinto, pieza completa 1,5 a 2 kg59,90€ VAT incl.Add to basketSkirt steak (entraña), retinto yearling beef, 1.5 kg
Entraña Añojo Retinto 1,5 KG44,90€ VAT incl.Add to basketSecreto ibérico de bellota, 800 g
Secreto de cerdo ibérico de bellota, 800 g37,90€ VAT incl.Add to basketGourmet BBQ box: the grill master’s selection (approx. 5.5 kg)
Kit Barbacoa Gourmet · Selección del Maestro Parrillero199,90€ VAT incl.Contains processed meat: ask us for the allergen listView product
Delivery questions
Do you deliver to Mallorca, Ibiza or the Canary Islands?
To the Balearic Islands, yes: order by Wednesday 17:00 and the parcel arrives on Friday, because refrigerated transport to the islands takes 48 hours. Delivery costs €30 and the free-delivery threshold does not apply. We do not deliver to the Canary Islands, Ceuta or Melilla at the moment.
Can I choose a delivery day other than Thursday?
We are sorry, no. There is one dispatch a week, on Wednesday; mainland deliveries arrive on Thursday before 13:00 and Balearic deliveries on Friday. It is what lets us cut to order and keep the journey under 24 hours.
How is the meat kept cold on the way?
It is vacuum-packed and travels with SEUR Frío, the refrigerated service of the courier SEUR, in vehicles held between 2 and 8 °C. It does not go through the ordinary parcel network.
How long will the meat keep?
Until the use-by date printed on each pack, kept in the fridge. You can freeze anything on the day it arrives; thaw it in the fridge for 24 to 48 hours.
Is there a minimum order?
No, none at all. Delivery is €9.90 on any order to mainland Spain and free from €129.
Can I get an invoice?
Yes, you receive an electronic invoice. If you need it in a company name, send us the tax details when you order.